Terms & Policies

 

Terms of Use

Use of this website signifies your consent to these terms of use. Do not use this website if you do not agree to these Terms of Use.

Your access to and use of this website is subject to the following Terms of Use and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, the Terms of Use.

You agree that the website and its content including videos, training materials, products, services and/or other materials are maintained for your personal use and information are the property of Suntima Consulting and/or its third party providers. Such content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials excluding only the materials you provide. Subject to your compliance with these Terms of Use, Suntima Consulting grants you a limited license to access, view, and use the website for your personal purposes.

Content may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by Suntima Consulting. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of Suntima Consulting, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of this website including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of Suntima Consulting.

All trade names, trademarks, and images and biographical information of people are either the property of or used with permission by Suntima Consulting. The use of content by you is permitted in accordance with these Terms of Use. Any unauthorized use of content may violate the copyright, trademark, and other proprietary rights of Suntima Consulting and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes.

We respect the copyright, trademark and all other intellectual property rights of others and have the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on this website or in its content in any way, contact us at info@SuntimaConsulting.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.

While we use reasonable efforts to include accurate and up-to-date information on our website, we make no warranties or representations as to its accuracy. Suntima Consulting assumes no liability or responsibility for any errors or omissions in the content of the site.

When you register with the Suntima Consulting, you consent to receive notices (announcements, agreements, disclosures, reports, documents, communications concerning new products or services) transmitted electronically to you by email.

Suntima Consultings makes efforts to restrict unauthorized access to our data and files. However, we make no guarantees that our system whether or not password protected is impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using our website, and understand use of the site is completely at your own risk.

Suntima Consulting will not intentionally disclose any personally identifying information about you to third parties, except to comply with the law or enforce these Terms of Use and Suntima’s Privacy policy.

Policies

Services

The services provided by Suntima Consulting are on topics jointly decided with the client. The purpose of coaching is to develop and implement strategies to help the client reach personally identified goals of enhanced performance and personal satisfaction. Services may address a wide variety of goals including specific personal projects, life balance, job performance and satisfaction, or general conditions in the client's life, business, or profession.

RESERVATION POLICIES

Introductory calls are available for potential clients considering coaching, training or consulting services. There are no prerequisites for scheduling these appointments.

Coaching. Coaching services cannot be provided without a signed coaching agreement. Your scheduled appointment is subject to cancellation and rescheduling by Suntima without a signed coaching agreement prior to the appointment start time.

Training. Web-based and on-site training classes do not have any prerequisites, and may be scheduled at any point via the online scheduling system within 24 hours of the class start time.

Facilitation. The only prerequisite for scheduling on-site facilitation sessions is an introductory call. There will be follow-on planning and preparations as agreed to by Suntima Consulting and the client.

24-hour CANCELLATION POLICY

Your appointment is very important to Suntima and our time is reserved especially for you. Should you need to cancel or reschedule your appointment, please provide 24-hour notice. You can do so via phone, email, or through the online scheduling system. In the event Suntima Consulting does not receive the required notice, a Late Cancellation Fee may apply. Should you forget or cancel without giving 24-hour notice, Suntima misses the opportunity to fill your vacated time slot and other clients miss the opportunity for services. Thank you in advance for respecting our time and that others by adhering to this policy.

no shows

If you do not call or arrive within 10 minutes of your scheduled appointment time you are considered a “no show”. When you do not show for your scheduled and confirmed appointment, Suntima not only loses your business but the potential business of other clients who could have scheduled. Your scheduled time is reserved especially for you. Should you No Show for an appointment, you may be billed for partial or full amount of the missed service, and/or may be asked to pay in advance for future services.

Coaching versus therapy

Coaching. Suntima Consulting does not offer therapy! Coaching is not counseling and is characterized by vastly different activities from psychotherapy.

  • There are major differences in the goals, focus, and level of professional responsibility.

  • Clients are viewed to as creative, resourceful, emotionally healthy, equal partners in the coaching process.

  • Success depends on client willingness to define, take risks and try new approaches.

Suntima will support, encourage, teach, and help the client stay "on track" toward their goals. Coaching does not offer any guarantee of success.

Psychotherapy. Psychotherapy is a health care service where the focus is to identify, diagnose, and treat nervous and mental disorders.

The goals include:

  • Alleviating symptoms

  • Understanding the underlying personality dynamics which create symptoms

  • Changing the dysfunctional behaviors which are the result of disorders

  • Developing helping patients to cope with their psychological problems

Privacy

Please also review Suntima’s Privacy Notice which governs use of this site as it relates to personal information and rights of users.